Legal notice

This website is operated by Katies Custom.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@katiescustom.com
Phone: +1 412 766 3511
Business Address: 3174 McClure Ave, Pittsburgh, Pennsylvania 15212, United States
Website: katiescustom.com

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m. (CST), excluding U.S. federal holidays.

We aim to respond to customer inquiries within 1–3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.